Zendesk Sell

Sales CRM from Zendesk for pipeline, activity tracking, and built-in communications.

★★★★☆4.2 on G2 (480+ reviews)

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Overview

Zendesk Sell, formerly Base CRM, is a clean sales CRM tightly integrated with Zendesk Support, so sales and service share one view of the customer. It covers visual pipeline and deal management, built-in email and click-to-call with logging, and reporting and forecasting dashboards, backed by a solid mobile app. It makes the most sense for teams already invested in Zendesk; standalone, its third-party integration ecosystem is thinner than dedicated CRM rivals.

Best for: An obvious fit for SMB and mid-market teams already running support on Zendesk and wanting sales in the same view.

Key features

Visual pipeline and deal management

Built-in email and click-to-call with logging

Sell Voice calling

Reporting and forecasting dashboards

Task automation on higher tiers

Lead and deal scoring

Strong mobile app

Pricing

Plan	Price	Includes
Team	$19 per user/mo, annual	core CRM, pipeline, email, calls
Growth	$55 per user/mo, annual	forecasting, reporting, bulk email
Professional	$115 per user/mo, annual	scoring, automation, sequences