Freshsales
Affordable, AI-assisted all-in-one sales CRM for SMB and mid-market teams.
Overview
Freshsales, part of the Freshworks suite, packs a lot into an affordable, easy-to-use CRM: a visual pipeline, built-in phone, email, and chat with a 360-degree contact view, and Freddy AI for lead scoring and next steps. A generous free tier for up to three users lowers the barrier to entry. It fits SMB and mid-market sales teams that want an all-in-one CRM without heavy setup, though its strongest AI and automation sit behind the Pro tier.
Best for: For SMB and mid-market sales teams that want an affordable all-in-one CRM without heavy setup.
Key features
Pricing
| Plan | Price | Includes |
|---|---|---|
| Growth | $9 per user/mo, annual | web forms, basic workflows, SMS |
| Pro | $39 per user/mo, annual | Freddy AI scoring, sequences, pipelines |
| Enterprise | $59 per user/mo, annual | custom modules, sandbox, audit logs |
Pricing changes often. Verify current pricing on the vendor site before you buy.
Pros and cons
Pros
- Easy setup and generous free tier
- Built-in phone, email, and AI
- Strong value for money
Cons
- Advanced AI and automation locked behind Pro
- Reporting less detailed than HubSpot
- Best value inside the Freshworks suite
Integrations
Mailchimp
QuickBooks
Xero
Stripe
Freshdesk
Freshcaller
HubSpotTop Freshsales alternatives
Links
Comparing Freshsales with Salesgear?
Salesgear bundles verified data, a 95% mobile dialer, and AI research in one seat.
See how Salesgear comparesReviewed July 2026. Data compiled from public sources; ratings via G2.