Capsule CRM
Simple, affordable CRM for small businesses to manage contacts and pipelines.
Overview
Capsule is a deliberately simple CRM for small businesses that want contact management and a clear sales pipeline without enterprise overhead. It offers rich contact tagging, visual opportunity tracking, workflow automation, and newer AI tools for pipeline generation and enrichment, plus a free plan for very small teams. It is easy to use and well supported, with the usual trade-offs of limited advanced customization and shallower reporting than enterprise CRMs.
Best for: Best if you are an SMB sales team that wants a simple, affordable CRM without enterprise overhead.
Key features
Pricing
| Plan | Price | Includes |
|---|---|---|
| Starter | $18 per user/mo, annual | 30k contacts, templates, basic reporting |
| Growth | $36 per user/mo, annual | automation, advanced reporting, pipelines |
| Advanced | $60 per user/mo, annual | 120k contacts, project and pipeline scale |
Pricing changes often. Verify current pricing on the vendor site before you buy.
Capsule CRM demo
Pros and cons
Pros
- Very easy to use
- Excellent support
- Good value with a free tier
Cons
- Limited advanced customization
- Shallower reporting than enterprise CRMs
- No native prospect database
Integrations
Google Workspace
Outlook
Mailchimp
QuickBooks
Xero
FreshBooks
ZapierTop Capsule CRM alternatives
Links
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