
RingCentral
Enterprise cloud communications suite with contact center and outbound dialers.
Overview
RingCentral is a large enterprise cloud communications provider covering business phone (RingEX), contact center, video, and messaging. Its RingCX and Engage Voice contact-center products add predictive, progressive, and preview outbound dialers with campaign management, compliance controls, and AI analytics. It is built for scale, reliability, and governance across distributed organizations. Fit is mid-market and enterprise teams that need a full unified-communications and contact-center backbone with outbound dialing, rather than a lightweight, self-serve sales prospecting tool.
Best for: Mid-market and enterprise orgs that need a unified communications and contact-center backbone with outbound dialing.
Key features
Pricing
| Plan | Price | Includes |
|---|---|---|
| RingEX Core | $20 per user/mo, annual | business phone |
| RingEX Advanced | $25 per user/mo, annual | integrations, analytics |
| Contact Center | Custom per agent/mo | sales-quoted, outbound dialers |
Pricing changes often. Verify current pricing on the vendor site before you buy.
RingCentral demo
Pros and cons
Pros
- Enterprise-grade reliability and global scale
- Full UCaaS plus contact-center suite
- Strong compliance and governance
Cons
- Heavy and complex for small sales teams
- Outbound dialers gated in enterprise contact-center tiers
- No native prospect database
Integrations
Top RingCentral alternatives
Links
Comparing RingCentral with Salesgear?
Salesgear bundles verified data, a 95% mobile dialer, and AI research in one seat.
See how Salesgear comparesReviewed July 2026. Data compiled from public sources; ratings via G2.