CRM Software
Vtiger CRM
All-in-one CRM combining sales, marketing, and help desk for small teams
Overview
Vtiger is a Bengaluru-founded CRM launched in 2004 that bundles sales pipeline management, marketing automation, and customer support into one platform. It offers a free tier for up to 10 users and scales through Growth, Professional, Enterprise, and AI-enabled editions.
Best for: Small to midsize teams bundling CRM, marketing, and help desk into one affordable suite with a free tier to start.
Key features
Contact and lead management
Sales pipeline and opportunity tracking
Workflow automation
Built-in help desk and ticketing
Email campaigns and marketing automation
Project management module
Sales forecasting and analytics
AI scoring and conversation intelligence (One AI tier)
Pricing
| Plan | Price | Includes |
|---|---|---|
| One Pilot | $0 free up to 10 users | Core CRM, basic help desk, 3,000 records |
| One Growth | $12 /user/mo | Expanded records, email campaigns, sales automation |
| One Professional | $42 /user/mo | Unlimited records, advanced workflows, invoicing |
| One AI | $70 /user/mo | AI scoring, predictive analytics, conversation intelligence |
Pricing changes often. Verify current pricing on the vendor site before you buy.
Vtiger CRM demo
Pros and cons
Pros
- Broad feature set for the price
- Free tier for very small teams
- Combines CRM with help desk and project tools
Cons
- Record limits force early upgrades on lower tiers
- Learning curve to configure fully
- Mobile app lags desktop feature parity
Integrations
Gmail
Outlook
Google Calendar
Mailchimp
Zapier
Slack
QuickBooks
WhatsAppTop Vtiger CRM alternatives
Salesgear Editor's pick
A lightweight CRM like Vtiger stores deals but has no data or outreach engine; Salesgear fills the top of funnel it depends on with verified data, a dialer, multichannel sequences, and AI research.
monday CRM
Flexible, visual CRM on monday.com's work-OS for customizing pipelines and workflows.
Links
Comparing Vtiger CRM with Salesgear?
Salesgear bundles verified data, a 95% mobile dialer, and AI research in one seat.
See how Salesgear comparesReviewed July 2026. Data compiled from public sources; ratings via G2.