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Otter.ai

Popular AI meeting notetaker with live transcription and summaries.

★★★★☆4.3 on G2 (300+ reviews)

Overview

Otter.ai is a widely used AI transcription and notetaking tool that records meetings, produces live transcripts and summaries, and answers questions about what was said. It spans business, education, and personal use, which keeps per-seat pricing low. It added sales-oriented features but remains a general-purpose notetaker rather than a revenue intelligence platform, with limited coaching and deal analytics. Best for teams wanting affordable, cross-functional meeting transcription and notes.

Best for: Teams needing affordable meeting transcription and notes across the whole company, not only the sales org.

Key features

Live transcription during meetings
AI meeting summaries and action items
OtterPilot auto-join and recording
Conversation search across transcripts
AI chat to query meeting content
Speaker identification
CRM and collaboration integrations

Pricing

PlanPriceIncludes
Basic$0
per user/mo
limited monthly minutes
Pro$8.33
per user/mo, annual
more minutes and features
Business$20
per user/mo, annual
team features and admin

Pricing changes often. Verify current pricing on the vendor site before you buy.

Otter.ai demo

Pros and cons

Pros

  • Very affordable with a usable free tier
  • Reliable live transcription
  • Broad general-purpose adoption

Cons

  • Not a sales coaching or deal-analytics tool
  • Limited revenue-specific features
  • Privacy concerns around auto-join

Integrations

SalesforceHubSpotZoomMicrosoft TeamsGoogle MeetSlackGoogle Calendar

Top Otter.ai alternatives

Links

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Reviewed July 2026. Data compiled from public sources; ratings via G2.