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Conversation Intelligence

Fireflies.ai

AI notetaker that records, transcribes, and summarizes meetings across any platform.

★★★★★4.8 on G2 (500+ reviews)

Overview

Fireflies.ai is a horizontal AI meeting notetaker that joins calls on Zoom, Meet, and Teams to record, transcribe, and summarize, then makes the transcript searchable and pushes notes to the CRM. It is used broadly beyond sales, which drives its low per-seat pricing and generous free tier. Conversation intelligence features like topic trackers and sentiment exist but are lighter than sales-specific platforms. Best for teams wanting affordable, cross-functional meeting capture.

Best for: Teams that want affordable, cross-functional meeting capture and searchable transcripts, well beyond just sales.

Key features

Auto-join recording on Zoom, Meet, and Teams
Transcription with speaker identification
AI summaries and action items
Conversation search across all meetings
Topic trackers and sentiment analysis
Soundbites and shareable clips
CRM and app auto-sync

Pricing

PlanPriceIncludes
Free$0
per user/mo
limited transcription credits
Pro$10
per user/mo, annual
unlimited transcription
Business$19
per user/mo, annual
trackers, analytics

Pricing changes often. Verify current pricing on the vendor site before you buy.

Fireflies.ai demo

Pros and cons

Pros

  • Very low price with a generous free tier
  • Works across any meeting platform
  • Fast, broad adoption beyond just sales

Cons

  • Sales coaching and deal analytics thin
  • Not purpose-built for revenue teams
  • Bot-join model can feel intrusive

Integrations

SalesforceHubSpotPipedriveZoomMicrosoft TeamsGoogle MeetSlackZapier

Top Fireflies.ai alternatives

Links

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Reviewed July 2026. Data compiled from public sources; ratings via G2.